FAQs

Frequently Asked Questions

1. How long does delivery take?

Delivery takes 3–5 working days (Normal) and 1–2 days (Urgent).

2. Do you offer Cash on Delivery?

Yes, Cash on Delivery is available all over Pakistan.

3. What are shipping charges?

Normal delivery is Rs. 300 and urgent delivery is Rs. 500.

4. Can I return a product?

Yes, returns are accepted within 14–30 days for wrong or damaged items.

5. Who pays return shipping cost?

Customer pays return shipping unless the product is faulty from our side.

6. How do I request a return?

7. How can I track my order?

Tracking details will be shared after shipment via WhatsApp or SMS.

8. What payment methods are available?

Cash on Delivery and online payments are available.

9. Can I cancel my order?

Yes, only before shipment.

10. What if I receive a wrong item?