Shipping policy

We aim to deliver your orders safely, quickly, and efficiently. Please read our shipping policy carefully before placing an order.

1. Shipping Charges

We currently offer the following delivery rates:

• Normal Delivery: Rs. 300
• Urgent / Express Delivery: Rs. 500

2. Price Update Notice

Due to recent increases in:

• Fuel prices
• Government taxes (16%)
• Courier and logistics costs

Shipping charges have been temporarily adjusted. These changes are temporary (arzi) and may change in the future based on market conditions.

3. Delivery Time

• Normal Delivery: 3–5 working days
• Urgent Delivery: 1–2 working days (depending on city and courier service)

Delivery time may vary depending on location.

4. Shipping Delays Notice

Sometimes delivery may be delayed due to unavoidable conditions in Pakistan such as:

• Fuel price fluctuations
• Tax changes
• Courier company delays
• Traffic or route issues
• Weather conditions
• Operational or logistics problems

We always try our best to deliver on time, but these factors may occasionally cause delays. We appreciate your understanding and patience.

5. Order Processing

• Orders are processed after confirmation
• Once your order is shipped, tracking details will be shared with you
• Customers must provide correct address and phone number to avoid delays

6. Contact Information

For any shipping-related queries:

📞 WhatsApp: 0318-4249817
📧 Email: info.trendashop@gmail.com
📍 Address: Near Save Mart, Back Side, Ghori Town Phase 5, Islamabad, Pakistan